{"id":200,"date":"2019-02-09T04:49:00","date_gmt":"2019-02-09T04:49:00","guid":{"rendered":"https:\/\/lagosboattours.com\/?page_id=200"},"modified":"2024-03-12T01:35:59","modified_gmt":"2024-03-12T01:35:59","slug":"faqs","status":"publish","type":"page","link":"https:\/\/lagosboattours.com\/faqs\/","title":{"rendered":"FAQ’s"},"content":{"rendered":"\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\"Lagos\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Lagos Boat Tours: Frequently Asked Questions (FAQs)<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Small-Group Public & Private Boat Tours to Ponta da Piedade Caves & Grottoes, Coastal & Sunset Boat Tours

Multilingual Experienced Local
Skippers & Guides<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\"Civitatis\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Frequently Asked Questions (FAQs)<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tAt what time of the year does your company offer boat tours to Ponta da Piedade in Lagos, Portugal?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t

Lagos Boat Tours<\/strong> provides boat trips to Ponta da Piedade<\/a> throughout the year.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs your company Lagos Boat Tours a local business?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t

Yes, our company Lagos Boat Tours<\/strong> is a small, local, family owned boat tour business<\/a> based in Lagos, Algarve, Portugal. Our company is certified and registered with the Portuguese Bureau of Tourism (Turismo de Portugal, I.P.)<\/strong>, with the RNAAT Registration No. 449\/2019<\/strong>.<\/p>

Our boats<\/a> comply with safety standards and have all the safety equipment required by Portuguese legislation<\/strong>. We are inspected annually and all of our boat tours includes full personal insurance<\/strong>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat kind of boat tours does your company offer?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t

Our company provides quality boat tours in Lagos<\/a> and we are specialized in grotto boat tours<\/a>, coastal boat tours<\/a> and sunset boat tours<\/a> to the famous Ponta da Piedade in Lagos, Algarve, Portugal.<\/p>

We also offer private boat tours<\/strong> and boat rental service with skipper<\/a>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWill your boat tours show us the famous beaches of Lagos, Portugal?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t

Yes, with our company you will see all the famous and iconic beaches and small coves of Lagos coastline such as Praia da Batata<\/strong>, Praia dos Estudantes<\/strong>, Praia do Pinh\u00e3o<\/strong>, Praia da Dona Ana<\/strong>, Praia do Camilo<\/strong> and Praia do Barranco Martinho<\/strong>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat else do your company show us?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t

We will also show you all the curious rock formations, beautiful caves and grottos<\/a> of the amazing Ponta da Piedade. And depending of which tour you have booked, we will also have the opportunity to stop for a refreshing swim in the <\/strong>crystal-clear waters<\/a> of this wonderful coastline.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhy would I choose your company over so many other boat tour agencies in Lagos?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t

Our main goal is always to have satisfied customers<\/strong> and with the feeling that the boat tour was worth it. To achieve this goal, we are in no hurry, so you have plenty of time to take photos<\/strong>. We also provide our boat trips with local multilingual guides\/skippers<\/a> and all are certified professionals<\/strong>.<\/p>

So, come along with us and have some quality time<\/strong>!<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIn what languages are your boat tours offered? What languages do your captains\/local guides speak?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t

All of our local captains\/guides<\/a> are certified, multilingual professionals<\/strong>. We provide our boat trips<\/a> with live multilingual commentary on board<\/strong> in the following languages: English, Spanish, French, German, Italian and Portuguese<\/strong>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhere is your Meeting Point?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t

Our Meeting Point<\/strong> is located at: Marina de Lagos, Port\u00e3o \/ Gate ‘Passeios de Barco \/ Boat Trips’, Passeio dos Descobrimentos, 8600-315 Lagos<\/strong><\/a> (the white gate in front of Amuras Bar).<\/p>

We recommend you to be there 15 minutes before<\/strong> the activity starts.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDoes your company offer a pick-up service?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t

No, at the moment, our company does not offer<\/strong> a Pick-Up<\/strong> or Drop-Off<\/strong> service.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tI am running late. What should I do?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t

If you are running late, please head straight to your designated meeting point<\/strong><\/a> and contact Lagos Boat Tours<\/strong> team by Phone<\/strong> or Whatsapp<\/strong> at +351 936 658 736<\/a>.<\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat should I wear or bring to your boat tours?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t

For most of our activities we recommend the dress code to be smart casual<\/strong>. In addition, we recommend you bringing sunglasses, hat or cap<\/strong>. During the afternoon, sometimes the wind can be a bit cold, so bring a wind jacket or a jumper<\/strong>.<\/p>

Don’t forget to bring a camera or smartphone<\/strong> with a fully charged battery<\/strong>, as you’re sure to take lots of pictures<\/a> of the amazing Ponta da Piedade caves, beaches and rock formations<\/a>!<\/p>

Also, bring your ticket\/voucher<\/strong> (printed or digital format).<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo you have toilettes on board?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t

No, we do not have toilettes on board<\/strong> because at this moment all our activities are carried out with small boats<\/a> specially built to enter caves<\/strong> and to pass through very narrow spaces and arches<\/strong> in the rock formations of Ponta da Piedade.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan infants and pregnant women join your boat tours to Ponta da Piedade?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t

Yes, our Grotto Boat Tours<\/a>, Sunset Boat Tours<\/a> and Coastal Boat Tours<\/a> are suitable for all ages<\/strong> and for pregnant women<\/strong> as well.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tAre your boat tours wheelchair accessible?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t

At this moment, sadly, our activities aren\u2019t wheelchair accessible<\/strong>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tAre pets allowed in your boat tours?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t

Depends… If it’s a private boat tour<\/strong> or a boat rental with skipper<\/a> then yes, pets are allowed<\/strong>!<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I book your boat tours online?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t

Yes, all of our boat tours are bookable online at https:\/\/lagosboattours.com<\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I also book your boat tours by phone or e-mail?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t

Yes, we offer the possibility to make reservations by Phone<\/strong><\/a>, WhatsApp<\/strong><\/a> or E-mail<\/strong><\/a>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo you accept large groups and private boat tours?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t

Yes, we do. For more info please contact us by Phone<\/strong><\/a>, WhatsApp<\/strong><\/a> or E-mail<\/strong><\/a> or through Google Maps<\/strong><\/a> and Google Business Profile<\/strong><\/a> messaging system.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo I need to print my ticket? Do you accept mobile vouchers?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t

No, there is no need to print your ticket<\/strong>. If you have a smartphone, your email confirmation or mobile voucher is valid.<\/p>

We accept mobile vouchers for all our boat tours<\/strong><\/a>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I reschedule my boat tour?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t

Yes, you can. Our policy allows for rescheduling up to 24 hours before the activity starts<\/strong>. We can reschedule your boat tour according to our daily availability and activity.<\/p>

Failure to attend the activity (no-show<\/strong>) is not entitled<\/strong> to a reschedule or a refund.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat is Lagos Boat Tours' cancellation policy?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t

All of our tours<\/a> have a flexible cancellation policy<\/strong> allowing for cancellations up to 24 hours before the activity starts<\/strong>. Failure to attend the activity (no-show<\/strong>) is not entitled to a refund<\/strong>. Please contact us by Phone<\/strong><\/a>, WhatsApp<\/strong><\/a> or E-mail<\/strong><\/a> to cancel or inquire about a cancellation.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat if I have to cancel the boat tour due to COVID-19 illness or similar?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t

Our cancellation policy allows cancellations up to 24 hours before the start of the activity<\/strong>. Taking into account recent events such as the COVID-19 pandemic, if you happen to need to cancel within that 24-hour period, we will issue a gift card for that amount<\/strong> or a voucher<\/strong> to use on a future visit.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat if the tour gets cancelled due to weather, technical or other unforeseen circumstances?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t

We will give you the option to book on another hour or day<\/strong>, depending on availability. If you are unable to make another hour or day, we will offer a full refund<\/strong>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs the Lagos Boat Tours crew licensed?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t

Yes, the entire crew<\/a> is fully licensed and certified<\/strong>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo you have life-jackets on board? Are they mandatory?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t

Yes, all our vessels<\/strong><\/a> are equipped with life jackets<\/strong> and all safety equipment<\/strong> recommended by Portuguese Law<\/strong> and Maritime Authorities<\/strong>.<\/p>

Yes, life jackets<\/strong> are mandatory<\/strong>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo you accept card payments on board?<\/a>\n\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t

Yes, card payments are only accepted through our online booking system<\/strong>. We also accept cash payments<\/strong> on board.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t