Lagos Boat Tours: Dispute Resolution
Small-Group Public & Private Boat Tours to Ponta da Piedade Caves & Grottoes, Coastal & Sunset Boat Tours
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Small-Group Public & Private Boat Tours to Ponta da Piedade Caves & Grottoes, Coastal & Sunset Boat Tours
RAL: Alternative Resolution of Consumer Disputes
What are Alternative Dispute Resolution Entities for Consumer Disputes?
These are primarily Consumer Conflict Resolution Centers that resolve disputes through mediation, conciliation, and arbitration, either for free or at reduced costs. They provide free information on consumer issues and offer consumers the opportunity to turn to official entities for assistance in resolving or guiding conflicts before resorting to legal proceedings in courts.
Alternative dispute resolution is typically less expensive, less formal, and faster than the judicial process.
In the event of a dispute, the consumer can resort to these dispute resolution entities:
Algarve Region
CIMAAL – Centro de Informação, Mediação e Arbitragem de Conflitos de Consumo (Information, Mediation, and Arbitration Center for Consumer Conflicts in the Algarve)
Address: Avª. 5 de Outubro, nº. 55, R/C Dtº.
8000-075 Faro, Portugal
Telephone: +351 289 823 135 (9:00 – 13:00 | 14:00 – 17:00 Monday to Friday)
Website: https://consumoalgarve.pt
E-mail: [email protected]
Facebook: www.facebook.com/consumidoronline
More information at the Consumer Portal: www.consumidor.pt
Law No. 144/2015, of September 8
Other Regions
Porto
CICAP (Consumer Information and Arbitration Center of Porto):
Center
CACRC (Arbitration Center for Consumer Conflicts in Coimbra):
www.centrodearbitragemdecoimbra.com
Lisbon
CACCL (Consumer Conflict Arbitration Center of Lisbon):
Alentejo
CNIACC (National Center for Information and Arbitration of Consumer Conflicts)
Madeira
CACCRAM (Consumer Conflict Arbitration Center of the Autonomous Region of Madeira)
European Union
The European Union has created a website to help consumers submit their complaints about any disputes they are involved in.